helping you on the road to recovery
The process to remove water is complex and requires a professional water removal technician that has the skill, experience, and certifications needed to make sure it’s done properly and safely. It’s not enough to just vacuum up the water and hope everything will be fine. Proper extraction and cleanup after a water damage incident requires detailed inspections of all affected areas, meticulously planned course of actions, and the industry’s best in water removal equipment and cleaning solutions.
the process
We are the Premier Restoration and Property Services Company of choice for our customers, employees, subcontractors, and suppliers, positively impacting our customers’ lives and changing the culture of the restoration industry.
Step 1
A Recromax technician will visit to assess damages and perform EMS services. They will review Recromax’s “Road to Recovery” process with you, review what to expect next, and obtain a work authorization form.
Step 2
Your Recromax technician will schedule a walk through of your property prior to the completion of your EMS services. A Recromax representative (estimator or project manager) will conduct the walk through in order to inspect your property and begin the rebuild process.
Step 3
When your estimate is approved by your carrier, your project manager will finalize the following:
- Scope of Work
- Material Selections
- A Payment plan
- Recromax Contract
step 4
Within 72 hours, your estimate will be submitted to your carrier. During this period of time, material selections can begin.
step 5
Now the phase to recovery begins!Your project manager will coordinate any required engineering and apply for the needed local municipality permits. Your project manager will now provide you with a proposed reconstruction schedule.
Step 6
During the reconstruction process here is what to expect:
- Quality of workmanship inspections by your project manager
- Needed phase approvals by insured
- Updates on progress from your project manager
- Inspections by building officials
step 7
It is now time to conduct the final inspections! Once final inspections are complete, final payment will be collected. Your project manager will review COS and request that you complete a survey about your experience working with Recromax!
The Recromax Commitment
With everything we do, we provide our 100% guarantee.
With our top of the line equipment and detailed processes to perform your Restoration, Reconstruction and Rehab projects, you can rest assured that you will receive the following:
Timely Response
Detailed Cost Breakdown
A Consultant Direction
Thorough Cleaning
Faster Dry Time
Our 100% Guarantee
What Our Clients Are Saying…
All staff including Kristy were very knowledgeable, friendly, professional, reliable, and clean. I would definitely use Recromax again for my Home needs.
Crystal Rosegold
17:24 17 Nov 23
We were flooded by Ian. We felt stunned and lost after this event. We called them and they immediately responded and helped us through the whole ordeal of restore through rebuild. They really cared for us and did all they could to get us on track and give us direction. Quality of all work was great!
Ron
14:31 18 Oct 23
I can't praise project Manager Kristy Ribeiro enough for her hard work ethic, professionalism, attention to detail and the ablilty to put together great teams and managing everyone to their full potential at the task at hand. We were completely satisfied with the completed word which looked better than the orginal. Thank you Kristy
Ivan Emerson
17:01 15 Oct 23
Recromax did a great job restoring our water damaged property. Many thanks to their project manager, Kristy Ribeiro for making the job go quick and smoothly. She and her appointed crew are great.
Bill Adamchek
22:59 10 Oct 23
Want to leave a good review for Juan Londono after the work performed at my house. He went above and beyond to make this process a lot smoother that it was. Thank you for your professionalism and help to finish my house.
Louise Patrick
19:10 07 Sep 23
Very professional and responsive! Aaron Smith has been a pleasure to work with.
Travis Janke
01:26 16 Aug 23
Absolutely love these people, fast response time, they have gone out of their way to help us. Kimberly is on top of everything and their guys are awesome. Thanks for taking good care of us. As a Realtor I will make sure I’ll recommend you all!
Cheryl Lovelace
01:29 07 Jun 23
Bill and his crew where amazing the house looks amazing after replacing the ceilings due to water damage from the hurricane.
Cindy Williams
17:36 06 Feb 23
Buen trato
Madellin Gomez
12:59 29 Nov 22
Great company.. owners care! Lots of dedication from employees..
Eva Lawrenz
23:09 18 Oct 22
My home sustained roof damage during hurricane Ian. I was not able to get the home tarped so i informed My insurer. They recommended Recromax. I call Kimberly and she was a live wire. She was attentive and considerate to my need and able to get a crew out to my home within 24 hours. Her customer service was top notch! I highly recommend Kimberly and Recromax.
Jorge Pardinas
14:24 12 Oct 22
I cannot say enough about this company. From the beginning they were all very good and professional. We had to move out during the construction phase due to the mold. Jason the project manager was excellent. He was very responsive to our concerns and always replied back asap. I would highly recommend this company. 👍👍👍👍
Kenny Carte
22:50 22 Sep 22
Mario Hadley
23:17 22 Jul 21
We are snowbirds and Chuck took care of our condo in our absence. We have never encountered the personalized service that was provided.Daily updates, pictures of work in progress and once completed.Highly recommend, thank you again Chuck!
amy ciampa
15:29 09 Sep 20
Insurance company recommended using these guys. Glad they did! Everything was very professional and timely. Work performed was high quality and on-budget. Communications was prompt and thorough. Interaction with the insurance company was seemless. I would definitely use these guys again.
Jason Hoover
13:20 05 Aug 20
Recromax is a company that knows how to solve problems!I have worked with Betsey for some time and she is the best!Recommend to ALL A+A+A+
Alexander Navarro
22:47 26 Jun 20
The Recromax team has always been very professional. Brian Mahoney is always available and on top of their projects, and Betsey Hogan makes it all run smoothly with great communication!
Scotty M
11:56 25 Jun 20
An excellent partner for investor buyers. Betsey specifically is the best point of contact to get things done!
Christian
02:00 09 Jun 20
Recromax and the staff are very easy to work with. Betsey is very responsive when placing orders and setting deliveries to keep the jobs moving efficiently. I have friends that have utilized their services who have raved about their positive experiences. They are a great company to reach out to for restoration and emergency services when needed. The owners are also always available which shows they care about their business and want to help their clients personally through their remodeling and construction process. Thanks team Recromax!!!
Tony Battistella
12:19 28 May 20
Dave and Brian showed up on time to check out damage in my home from an old leak. They were extremely professional and didn’t try to sell me on services for the sake of a sale, rather, they gave their professional opinion to replace instead of restore and Dave was even kind enough to help me find reputable contractors for the job. I will absolutely be going back to them and will be referring clients and friends to them for future needs should they arise.
Alia Dalati
12:05 28 May 20
Brian M and Betsey have made working with Recromax very enjoyable. They are very professional and very responsive in their communication which is hard to find in the world of construction. I highly recommend their services.
Gretchen Zayas
18:35 27 May 20
Oscar Giraldo
16:42 22 May 20
Working with Recromax has always been a smooth and easy process. Betsey Hogan and Brian Mahoney are extremely responsive to any questions I have and are great about providing results. I would recommend Recromax for any restoration or remodel needs. You will not be disappointed!
James H
15:23 22 May 20
Thanks Brian M. and Betsy for a quick response to our peeling paint problems. Oscar and his team came in and two days later everything looked great!
laurie
01:32 22 May 20
I wanted to let you know how grateful I am to be able to work with the RecroMax team and especially Betsey Hogan. They have completed several casualty loss jobs for us and the final products have been great. They are always willing to go the extra mile to make sure things are correct on every project, and we currently have two projects in progress right now. I look forward to the continued relationship with RecroMax and future projects.
Derek McGee
11:44 21 May 20
i am very surprised to see one star reviews. I had water damage and they came out to clean up and did an amazing job. They were fast, professional, honest and very thorough. Although floor and ceiling were removed they cleaned up and left everything where we could still use the room where the damage occurred. I text them for a copy of the contract I signed and I got it back within a minute. Amazing company and amazing staff. Would definitely recommend.
Susana Martin
16:17 17 Sep 19
These guys are so helpful and honest! We noticed mold on our walls while renovating one of our bathrooms and Recromax responded and came out the following morning. Chase and Jason arrived and were so helpful and honest, really trying to figure out the true source of the problem and not just put a Band-Aid on it. They gave me some recommendations on how to fix the source of the problem, which is coming from our AC and helped me treat the mold that is active! Will definitely be using this company again for any future needs; however I hope we will never have to need them again... no more mold or water damage please!!!
Kimberly Service
17:06 26 Mar 19
Jason Goodwin and his people made a big impression on us. Did what they said they would do, in a timely professional manner. They worked very well together, and seemed to understand our need to recover from Michael. Give em all a raise! Thanks Jason and crew.
bill fussell
19:39 16 Feb 19
If I could give this company a 10 stars I would. Seeing your house ruined by water is devastating. Pablo Garcia and his associate walked in and I realized we were in good hands. He started working on the problem and in addition to being totally upfront, professional, and empathetic he walked us through the timeline of what to expect. The next day Pablo returned with Eric, and Eder and began the process of removing the damage. They were genuinely concerned about my home and very careful with all of my belongings. Next Jon Renshaw came to estimate the damage. Jon too was professional, knowledgeable and very understanding. I have asthma and was having trouble with dust. My husband contacted Pablo and Jon to ask if there was something we could put on the floor to keep the dust down within a half hour AB another employee was there to help . Going through this process is very difficult to say the least however, if you have to go through it I highly recommend Recromax.
Diana Adams
01:04 22 Sep 18
Leigh Koepp
21:13 15 Aug 18
Alexandre Trein
19:27 02 Nov 17
I have dealt with this company when my home was damaged by a burst water pipe. In less than an hour the team was out to take care of the issue. Every individual I dealt with was highly professional and made sure the process went as smooth as possible. The mitigation manager even paid a visit to checkup and make sure everything was handled properly.
Ryan Infurchia
15:13 24 Jul 17
Wonderful place..great service for a water loss ,fire and mold.
Melissa Arsenault
10:48 08 Feb 17
Aspen Rodriguez
16:58 10 Jan 15
